Delivery Terms and Conditions

***Christmas Delivery details***

Express delivery is available at the checkout – last orders to arrive in time for Christmas must be placed by 2pm Thursday 22nd December.

Baking club gift certificates will be sent Royal Mail 1st class – to receive in time for Christmas please order by Wednesday 21st December. If you would like us to email a copy of the gift certificate to you please email team@bakedin.co.uk.

Bakedin is closed between the 23rd December and the 3rd of January – any orders received during this period will be dispatched on the 3rd January.

UK mainland (excludes Scottish Highlands)
  • Free delivery on orders over £30
  • Orders under £30, £2.99
  • Gift Subscriptions – Free delivery
  • Baking club – Free delivery
 Our standard delivery times are 5-7 working days from order date.
Northern Ireland, isle of Wight, Channel Islands, Isle of Man, Isles of Scilly, Scottish Highlands and Scottish Islands
  • Free delivery on orders over £60 of retail products
  • Retail products – flat rate £12.99 per order
  • Gift Subscription – Free delivery of gift certificate
  • Baking club – Free delivery

Returns – our 100% money back guarantee

We want you to be completely satisfied with your purchase. In the unfortunate event that you are not, please contact us by email at team@bakedin.co.uk within 7 days of receiving the item. You can then simply return the item to us unopened, in its original condition and packaging with any enclosed documentation, within 14 days of receipt. We will issue a full refund once we receive it.

Please note:
1. Goods will only be accepted for return if they are despatched within 14 days of delivery, unless we have notified you otherwise.
2. The item is your responsibility until it reaches us. Therefore for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
3. The cost of returning the item to us is your responsibility.
4. Delivery charges are only refundable where goods are faulty and a refund is made.